Customer Service

The thebrandcloset.com website is intended for the exclusive personal use of associates of Tapestry and all subsidiaries worldwide, their immediate families, and other persons authorized by thebrandcloset.com (collectively, "Authorized Users"). thebrandcloset.com is a portal that allows you to access the e-commerce websites of participating Tapestry brands (each, a "Brand Site") and make purchases using your discount. To begin shopping, select a Brand Site by clicking on the appropriate link on the landing page. By clicking on the link, you will leave thebrandcloset.com and be redirected to the Brand Site. The information collected on any Brand Site is subject to the terms and conditions and privacy policy posted on that site, and all customer services issues pertaining to an order you place on a Brand Site will by handled as described on that Brand Site. Each Brand Site also has its own shopping cart and checkout process.

You can use your discount to make purchases online for yourself, your immediate family (spouse and dependent children) and for use as bona fide gifts. Immediate family members may have access to the website through the Authorized Users account. We recommend that you protect your personal account identification; we cannot be responsible for any unauthorized purchases made by anyone, including minors.

Items purchased on this website may not be resold. Failure to comply with any company restrictions will result in permanent suspension of your access privileges.